BMW launches R1200GS ‘Service Campaign’

BMW R1200GS

Published on 10 July 2017 by Robert Drane

BMW has invited thousands of R1200GS and R1200GS Adventure owners to have their bikes inspected due to concerns over the failure issues for the bikes’ fork stanchions.

The campaign covers R1200GS and GS Adventure machines produced between November 2013 and June 2017 and concerns the front forks potentially failing under stress. Affected owners will be contacted and repairs will be made free of charge.

Although not an official recall, this is the first response by BMW Motorrad to pressure from GS owners concerned about potential problems including oil leaks, stanchions failing and even outright separation while on the road. One high-profile incident saw South African GS rider Tony Giorgia sustain serious injuries when his forks snapped during an off-road ride, and he went on to set up the BMWFatalFlaw website where riders could share their own accounts and petition the company to intervene.

A statement about the Service Campaign from BMW Motorrad explained:

“BMW Motorrad has determined during ongoing field observations that the fixed fork tube of the specified models can suffer preliminary damage due to unusual incidents with momentary high stress without the user noticing the damage, e.g. through changed drivability. Such high stress can be caused e.g. when driving over an obstacle, during a fall or when driving through deep potholes with unvarying speed. Preliminary damage to the front wheel rim is also not unusual in such cases, but need not be necessarily present. Potential preliminary damage to the fixed fork tube manifests itself through a gap between the pipe and the pressed in top seal plugs. For the check, the rubber grommet mounted in this position must be pushed down.”

 


Main image by "S de Santi" (originally posted to Flickr as BMW 1200 GS) [CC BY 2.0], via Wikimedia Commons